Shipping Policy

Effective May 1st, 2020

Thank you for visiting and shopping at Art of the Panda. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Shipment method: Standard; Estimated delivery time: 5 - 14 business days; Shipment cost: Free

• Shipment method: Expedited; Estimated delivery time: 3 - 5 business days; Shipment cost: $4.99 per item

Shipment to P.O. boxes or APO/FPO addresses

Art of the Panda ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped. Tracking numbers can be provided upon request by contacting us at team@artofthepanda.com.

Damages

Art of the Panda is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.